Frequently Asked Questions
Find answers to common questions about our vintage-inspired collections
How do I determine my correct size?
Please refer to our detailed size chart located on each product page. Our garments are designed to provide a tailored fit, so we recommend measuring your bust, waist, and hips accurately.
Do you restock sold-out items?
Many of our popular styles are restocked periodically. We recommend signing up for the 'Back in Stock' notification on the specific product page to be alerted immediately.
Can I modify or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. Please contact customer service within one hour of placement to request any changes.
Are your products vegan-friendly?
We offer a wide range of high-quality vegan leather options. Please check the 'Materials' section on each product description for specific fabric details.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties or import taxes incurred.
How should I care for my Vixen garments?
To maintain the longevity of your items, we generally recommend dry cleaning or hand washing in cold water and hanging to dry.